Get in Touch With Us
We like hearing from the people who read our pages. Perhaps you have spotted a detail that looks out of date, or you have a question we have not answered yet. You might simply want to share an idea. Whatever the reason, this page explains how to reach us and what happens after you write.
How to Contact Us
The quickest way to reach our team is by email. Please write to info@ashfordinternationalstudios.com and a real person will read your message. We do not use automated replies to close conversations, so you can expect a proper answer rather than a template.
To help us respond quickly, it is useful to include:
- A clear subject line, such as "Correction request" or "General question".
- The page you are writing about, ideally with a link, if your message relates to something specific.
- A short summary of your question or comment, with any details that will help us understand it.
What You Can Write to Us About
We welcome a wide range of messages, including:
- Spotting a mistake, a broken link or information that seems outdated.
- Asking for more detail on something we have published.
- Suggesting a topic you would like us to cover in future.
- Sharing general feedback on how easy our pages are to read and use.
- Business or partnership enquiries.
When to Expect a Reply
We aim to reply to most messages within two to three working days. During busy periods or public holidays it may take a little longer, but every message is read. If your note concerns a factual error, we will check it carefully and update the page where needed.
A Few Things to Keep in Mind
Please avoid sending sensitive personal details, such as bank information or passwords, by email. We will never ask you for them. Any information you do share is handled in line with our Privacy Policy, which explains what we keep, why we keep it and how long we hold it.
Using this website, including contacting us, is also covered by our Terms of Use. We recommend reading them so you know what to expect from us and what we ask of our visitors.
Thank You
Every message helps us make our pages clearer, more accurate and more useful for everyone. Whether your note is a quick question or a detailed suggestion, we appreciate you taking the time to write, and we look forward to hearing from you.